Web Analyzee & General Data Protection Regulation (GDPR)

 PRIVACY AND SECURITY CONTACT
     Christian M.

GDPR Web Analyzee Request

The General Data Protection Regulation (GDPR) is considered to be the most significant piece of European data protection legislation to be introduced in the European Union (EU) in 20 years and will replace the 1995 Data Protection Directive. The GDPR enhances EU individuals’ privacy rights and places significantly enhanced obligations on handling data.

The GDPR grants eight fundamental rights to data subjects. These are:

  • Right to be informed – Entities must be transparent in how they are using personal data and must inform data subjects of this.
  • Right of access – Data subjects will have the right to know what personal data is held about them and how it is processed.
  • Right of rectification – Where reasonably possible, data subjects will be entitled to have personal data rectified/edited if they feel that it is inaccurate or incomplete.
  • Right to erasure – This is also sometimes referred to as ‘the right to be forgotten’, Here, data subjects have the right to have their personal data permanently deleted upon their request and they do not have to provide a reason for the request.
  • Right to restrict processing – Data subjects have the right to block processing of their personal data.
  • Right to data portability – Where reasonably possible, data subjects have the right to retain and reuse their personal data for their own purpose.
  • Right to object – In certain circumstances, data subjects are entitled to object to their personal data being used. This includes, if personal data is used for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.

Here at Web Analyzee we embrace the changes being brought in by this new regulation and see it as an opportunity to further improve how we communicate with you, use and share your data, and fundamentally, how we place your privacy, security, and rights at the forefront of everything that we do.

GDPR preparedness checklist

We have been working hard over the recent months to ensure compliance with the GDPR. Below is a high-level overview of the key activities we have performed:

  • Appoint a Data Protection Officer
  • Assess our product and business to determine areas impacted by GDPR
  • Conduct an internal audit to ensure that all third parties and suppliers used by Web Analyzee are GDPR compliant
  • Update our Privacy Policy
  • Update our Terms & Conditions
  • Create a dedicated page to document our GDPR activities and compliance
  • Communicate our compliance with our customers 
Protecting Your Data

Protecting your data is of paramount importance and a constant focus here at Web Analyzee.  As such we have held ourselves at a standard which not only complies with legal requirements, but also take steps to ensure trust & safety of our customers’ data. We always handle our customer’s data only in a scope permitted by the relevant regulation and by our customers. We will never sell any of our customer’s data to third parties.

Data is backed up daily and in some cases, more frequently than that.

  • All-access to the Web Analyzee website is restricted to HTTPS encrypted connections.
  • We never store credit cards or payment details in our database. This is strictly stored and managed by Stripe to ensure maximum security.
  • User passwords are encrypted. Passwords are never stored in plain text, and we don’t know your password.If you have any further questions please don’t hesitate to get in touch with us at chris@webanalyzee.com

 What Steps Do I Need to Take as a Web Analyzee Customer?

The first thing you should do is notify your customers and visitors that their personal data might be processed by third parties, including Web Analyzee. You can find the text we recommend you add to your privacy policy bellow.

GDPR sets a new legal structure for personal data governance. From a legal point of view, you are a Data Controller of any and all personal data of your customers or visitors, and Web Analyzee is a Data Processor of that data on your behalf. This means that you collect your customers’ personal data and are responsible for it. By using Web Analyzee, you pass that personal data to us for processing, but you are still the “controller” of that data. You should update your Privacy Policy and Terms & Conditions to reflect this. 

When GDPR comes into effect, you will be obligated to show your customers what kind of personal data you collect about them if they ask. 

We recommend you consult GDPR with a lawyer in your country to make sure you are compliant. For any legal questions regarding GDPR in connection to Web Analyzee, or if you believe some information here are incomplete or incorrect, you can contact us at chris@webanalyzee.com

* The following message is a model to be inspired by and to add to your Privacy policy:

“We use Web Analyzee in order to better understand our users’ needs and to optimize this service and experience. Web Analyzee is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and improve our service. Web Analyzee uses technologies to collect data on our users’ behavior and their devices. This includes a device screen size, device type (unique device identifiers), browser information (operating system), geographic location (country and city), the preferred language used, UTMs, referrers websites and page views. Also Web Analyzee use the technologies like heatmaps and session replays, to see what the visitor did in our website, and see which links they choose to click.  Web Analyzee stores this information on our behalf. Web Analyzee doesn’t sell any data collected on our behalf.”

Also your users can opt-out of the tracking by accessing the following URL https://your-domain.com/?pixel_optout=true 
So, you should add this link (wiht your domain) to your privacy policy and cookies. Please for more information read our FAQ.

If you use this template, Web Analyzee, La Soluzione Web Ltd and its director, and employees are not responsible for the accuracy of it.
Here at Web Analyzee we do not provide legal advice. This material has been prepared for informational purposes only, and it is not intended to provide, and should not be relied on for legal or compliance advice.
For specific advice on how you are to comply with the GDPR, you should consult your own legal advisor.   As many local and jurisdictional regulations are emerging on a regular basis, the information contained in the template may not reflect the most current legal developments in your jurisdictions. Only qualified and dedicated legal expertise can guarantee that your privacy policy is compliant with the laws applicable. If you are not sure about any legal questions or have any questions or doubts about our template, you should consult with a lawyer or law firm specialized in digital communications law.
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